Impromptu repairs to a Cisco ASA after a strategy meeting today.
Allegedly, my customer and the ASA had had an argument at the office watercooler. Something about whether the Three Laws would factor in a fight between RoboCop and the good Terminator. Rash words were exchanged. And as a result, the ASA was now in a sulk and refusing to take orders from humans.
So. No way to manage it remotely via SSH, ASDM or Telnet. Console it is, then.
Tools on hand were: customer’s MacBook (primarily used for important structural analysis research i.e. Angry Birds), a console cable (mint in slightly-dusty Cisco packaging on top of the server cabinet) and a USB-to-Serial adapter (from toolkit in my scooter). However, there was no terminal emulation program, such as SecureCRT, installed on the MacBook. Just angry, angry little birds.
I plugged in one end of the console cable to the console port of the ASA, and the other end to the USB-to-Serial adapter. I plugged the adapter into a spare USB port on the MacBook, closed Angry Birds, opened Terminal and ran a
ls -l /dev/tty.*
to see if the adapter was listed. It wasn’t. So I needed drivers for the adapter.
A quick look in the System Profiler under USB will tell you who the adapter manufacturer is. Mine is made by FTDI and I got the drivers here.
After installing the drivers, the MacBook detected the USB-to-Serial adapter. That’s it, right at the bottom.
MacBook:~ birdman$ ls -l /dev/tty.* crw-rw-rw- 1 root wheel  11,  2 Jun 13 04:22 /dev/tty.Bluetooth-Modem crw-rw-rw- 1 root wheel  11,  0 Jun 13 04:22 /dev/tty.Bluetooth-PDA-Sync crw-rw-rw- 1 root wheel  11,  4 Sep 9 10:03 /dev/tty.usbserial-ftDIDRRX
Since I did not have SecureCRT installed, I went back into the built-in Terminal program. To console into the ASA, I used the screen command and specified a baud rate of 9600.
MacBook:~ birdman$ screen /dev/tty.usbserial-ftDIDRRX 9600
In like Flynn. As it turns out, I did not have to restore Asimov’s Three Laws. Just the accidentally-deleted IP address on the management interface.
As I leave the site, I hear the customer and the ASA arguing about who would win in a fight, Deckard or Han Solo?
Well, duh. Everyone knows Han shoots first.
Additional Information: